C1 Integrations

TransUnion TruContact Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Sun, 23 Mar 2025 14:40:20 GMT

Supported languages	Supported countries	Price
English	US	Varies

Verify that callers are who they say they are.

Protect against fraud by confirming that a phone number is valid, active, and belongs to the caller. The C1 cloud connector for TransUnion’s TruContact provides number verification and identity management services designed to help businesses confirm that a phone number is valid, active, and truly belongs to (or is used by) the individual claiming it. This reduces fraud risk, improves onboarding and authentication workflows, and ensures businesses can reach their customers via the correct mobile channel.

SAP Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Sun, 23 Mar 2025 14:33:46 GMT

Supported languages	Supported countries	Price
English	US	Varies

Enhance the customer experience and increase user productivity with the C1 SAP integration.

Access customer information quickly and efficiently with C1's SAP integration. Automatically display contacts, opportunities and other objects using a phone number, email address, or name. C1 also stores specific call information to SAP records, and provides you with the ability to click on a phone number in a SAP record to make an outbound call.

PayPal Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 17 Mar 2025 16:43:23 GMT

Supported languages	Supported countries	Price
English	US	Varies

Make online payments easy and secure for your customers with the C1 cloud connector for PayPal.

Your customers expect payments to be hassle-free and their financial information secure, which is why you need a seamless integration with a payments platform you can trust. With the C1 cloud connector for PayPal, your customers can initiate secure and compliant electronic payments as well as perform other financial transactions digitally or via voice, using Braintree as your third-party merchant.

Paymentus Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 17 Mar 2025 16:42:54 GMT

Supported languages	Supported countries	Price
English	US	Varies

Make online payments easy and secure for your customers with the C1 cloud connector for Paymentus.

Your customers expect payments to be hassle-free and their financial information secure, which is why you need a seamless integration with a payments platform you can trust. With the C1 cloud connector for Paymentus, your customers can initiate secure and compliant electronic payments as well as perform other financial transactions digitally or via voice, using Braintree as your third-party merchant.

OpenAI (Azure) Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 17 Mar 2025 16:41:51 GMT

Supported languages	Supported countries	Price
English	US	Varies

Azure OpenAI offers enterprise-grade security, compliance, and seamless integration with other Azure services.

Azure OpenAI is OpenAI's machine learning (ML) platform that runs in Microsoft Azure allowing you to leverage the full power of C1 Elly automations at scale. C1 Elly integrates with OpenAI to deliver powerful generative AI applications that automate a number of use cases for each industry, unleashing the power of all of your enterprise data.

Zendesk Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 17 Mar 2025 16:40:47 GMT

Supported languages	Supported countries	Price
English	US	Varies

Enhance the customer experience and increase user productivity with the C1 Zendesk integration.

Access customer information quickly and handle customer calls more efficiently with C1's Zendesk integration. Automatically display contacts, opportunities and other objects using a phone number, email address, or name. Automatically create new tickets for incoming calls. C1 also stores specific call information to Zendesk records, and provides you with the ability to click on a phone number in any record to make an outbound call.

WhatsApp Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 17 Mar 2025 16:38:39 GMT

Supported languages	Supported countries	Price
English	US	Varies

Connect with your customers on social media using WhatsApp.

Your customers demand choice, and want to connect with the brands they do business with via social media channels. The C1WhatsApp cloud connector allows your customers to connect with your agents via WhatsApp. Agents can communicate with your customers right from within their unified Agent Workspace, where they can leverage customer data, AI-assisted suggested responses and next best actions to help resolve customer queries quickly and efficiently via WhatsApp.

Avaya Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 10 Feb 2025 17:49:29 GMT

Supported languages	Supported countries	Price
English	US	Varies

Modernize without risk with the C1 connector for Avaya enterprise communications.

Embrace the hybrid cloud by connecting your existing Avaya enterprise communications infrastructure to other cloud applications. The C1 cloud connector for Avaya empowers you to continue to preserve and leverage your Avaya enterprise communications solution,while also modernizing with newer cloud-based collaboration and customer experience tools.

Braintree Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 10 Feb 2025 17:47:41 GMT

Supported languages	Supported countries	Price
English	US	Varies

Make online payments easy and secure for your customers with the C1 cloud connector for Braintree.

Your customers expect payments to be hassle-free and their financial information secure, which is why you need a seamless integration with a payments platform you can trust. With the C1 cloud connector for Braintree, your customers caninitiate secure and compliant electronic payments as well as perform other financial transactions digitally or via voice, using Braintree as your third-party merchant.

Okta Integration | C1

amowad@onec1.com (Alain Mowad, Sr. Director, Product Marketing) — Mon, 10 Feb 2025 17:44:06 GMT

Supported languages	Supported countries	Price
English	US	Varies

Secure and convenient single sign-on.

Avoid the hassles and security issues associated with multiple logins and passwords. Use your Okta single sign-on credentials to securely signon to all your C1 Fabric applications.